Last updated on November 29, 2022
GENERAL CONDITIONS OF SALE AND USE - GENERAL DATA PROTECTION REGULATIONS
brocantedeco.com (hereinafter "the site") is edited by Mrs. Labatut Patricia, having the number RCS de Bourges: 511 761 843, Siret number: 51176184300016, EORI number: FR51176184300016.
VAT not applicable: art. 293b cgi
EI: Mrs Labatut Patricia
Company name: Esprit Home Déco is domiciled in this capacity at:
Home decor spirit
7 rue Villeville Bouloise
18350 Mornay berry
Acceptance of Terms and Conditions
Order subscription method and description of the purchase process
Retention of Title
Certain products may be delivered separately and certain order volumes may nevertheless justify a delivery time, this will be expressly mentioned to the consumer when validating the order.
Delivery with Bring4you:
Furniture or heavy and bulky objects that cannot be delivered by post or to a relay point are delivered by the carrier Bring4you.
Bring4you provides premium home delivery by appointment (appointment ).
Depending on the article, 1 or 2 travelers (deliverymen) will be mobilized.
The articles are insured up to 2000 euros.
Delivery terms and procedure:
After order validation, Bring4you will contact the buyer to suggest a delivery date.
A code will be transmitted recipient of the shipment of the good before delivery.
The recipient will give this code to the traveler (the deliverer) only on the condition that the shipment has been delivered within its entirety.
The traveler (deliverer) is only paid if the package is delivered.
Warning! Never communicate this code to the traveler (deliverer) before the entire shipment has been delivered.
Delivery time with Bring4you:
Delivery times are estimated between 2 and 15 days.< br />In the event that delivery is not possible due to a lack of travelers or in the event of force majeure, the order will be canceled and refunded in full on the day of the cancellation of the order.
Deliveries by the French Post Office and its partners in the following countries:
Metropolitan France, Andorra and Monaco.
Zone 1: Germany, Belgium, Luxembourg and the Netherlands.
Zone 2: Austria, Spain, Italy, Portugal, Ireland
Zone 3: Estonia, Hungary, Latvia, Lithuania, Poland, Republic
Czech, Slovakia, Slovenia and Sweden.
Zone 4: Bulgaria, Cyprus, Croatia, Finland, Greece, Malta and Romania.
COVID-19: Home delivery and without signature or in some cases with signature.
Delivery times usual deliveries are 3 to 10 working days, noticeably longer delivery times in the current health context.
Please send us the correct delivery address, a valid email address and a valid phone number.
(information for the carrier and the delivery person in the event of a problem or making an appointment for delivery).
Thank you for your understanding.
Delivery with Mondial Relay:
In Relay point: France, Belgium, Luxembourg, Netherlands, Spain and Portugal.
At home: Germany, Belgium, Luxembourg, Netherlands, Spain, Portugal, Italy and Austria.
Private parcel: Hand delivery at home only for France and outside Corsica
Click & Collect by drive or parcel box head office:
Following numerous requests, it is now possible for you to pick up your order in order to avoid delivery costs, if you live near the head office or if you are passing through the region.
Simply order online and select pickup from head office as the delivery method
then you call or text or email to make an appointment (see below all contact details required).
Collection of your order at the registered officeof the brocantedeco.com website
As the head office is not a store and is not open to the public,
you have the option of receiving your orderby hand in DRIVE or in BOKS PARCEL (box code parcel)
This method is completely FREE however booking an appointment is MANDATORY to pick up your order.
Description of delivery method e in person in DRIVE:
You come after having obtained your appointment at the address indicated below, a person will wait for you in front of the head office on the day and at the time of the appointment with your order and will give it to you against:
proof of payment for your order (the invoice that you can download in your customer area on site) or proof of identity and/or your order reference.)
Description BOKS PARCEL or PARCEL BOX:
After validation or confirmation of your order, I will personally send you by email or SMS a code that you must type on the secure keyboard of the BOKS FOR PARCELS.
To do this, be sure to fill in your mobile number and email address and also check spam.< /p>
If you haven't received your code within 24 HOURS do not hesitate to contact me by phone at 06 67 79 92 67 or by sms or email.
Anyway in case of any particular concerns during your date, know that there will always be someone available to help you or in the event of a BOKS breakdown.
Make an appointment after placing your order:
By phone or SMS: 06 67 79 92 67 Language FRENCH
By email: email@example.com
ADDRESS FOR WITHDRAWAL OF ORDERS IN DRIVE OR BOKS:
Times and deliveries
Delivery time with Bring4you:
Delivery times are estimated between 2 and 15 days.
In the event that delivery is not possible due to a lack of travelers or in the event of force majeure, the order will be canceled and refunded immediately.
Delay with the Post Office, Mondial Relay and Private Parcel:
Orders are delivered by La Poste Colissimo, La Poste verte letter, Mondial Relay with or without signature, at home or at a relay point, within 2 to 7 working days or even more for international from the perfect collection of the price corresponding to the order and delivery to the carrier.
Packages are generally shipped or delivered to the carrier within 24 hours working days after receipt of full payment.
- Mondial Relay delivers from Tuesday to Saturday and does not deliver on Mondays, Sundays and public holidays see Mondial Relay's terms and conditions: https://www.mondialrelay .fr/envoi-de-parcel/general-conditions-of-sale/
We drop off packages at a Mondial Relay or Colis Privé point from Tuesday to Saturday.
Delivery error and apparent defect
Damage and partial loss
Consumer Rights Provisions
Right of withdrawal
By Paypal between 1 and 15 days.
By credit card generally within 48 hours, it may take longer depending on your bank.
We send your reimbursement requests within 24 hours (working days) and are carried out automatically by payment platforms.
Warranty for new products purchased on this site
Warranty for new products purchased on this site
Information relating to the Data Protection Act of January 6, 1978
The intellectual property rights relating to the elements published on this site
Changes to Terms and Conditions
Applicable law and competent jurisdictions
These general conditions are subject to the application of French law and the exclusive jurisdiction of the French courts. The language of the contract is French.
Amicable Dispute Resolution
Except for public order provisions, any disputes that may arise in the context of the execution of these general conditions may, before any legal action, be submitted to the site editor for an amicable settlement. .
It is expressly reminded that requests for amicable settlement do not suspend the time limits open for bringing legal actions.
Information on online dispute resolution pursuant to Art. 14 par. 1 of the RLL (Online Dispute Resolution):
The European Commission allows consumers to resolve disputes online on one of its platforms, in accordance with Art. 14 par. 1 of the RLL. The platform (https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN) acts as a site where consumers can attempt to resolve disputes arising out of court when purchasing goods or services online.
If one of the clauses of these general conditions were to be declared void by a court decision, this nullity cannot invalidate all the other clauses, which would continue to produce their effect.
The fact, for the parties, of not taking advantage, temporarily or permanently, of one or more clauses of these general conditions, will in no way imply a waiver of the right to take advantage of the rest of the general conditions.