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Dear customers, we strive every day to keep up with the news

concerning deliveries by the carriers made available to you: La Poste (Colissimo) and Mondial Relay.

Please find below all the information that has been provided to us or that is available on their respective websites.

 June 6, 2020 update

Deliveries by French Post and its partners in the following countries:

Metropolitan France, Andorra and Monaco.

and

Zone 1: Germany, Belgium, Luxembourg and the Netherlands.

Zone 2: Austria, Spain, Ireland, Italy, Portugal and the United Kingdom.

Zone 3: Estonia, Hungary, Latvia, Lithuania, Poland, Republic,

            Czech, Slovakia, Slovenia and Sweden.

Zone 4: Bulgaria, Cyprus, Croatia, Finland, Greece, Malta and Romania.

COVID-19: Home delivery and without signature.

The usual delivery times are 3 to 10 working days, significantly extended times current health context.

Please send us the correctly spelled delivery address, a valid email address and a telephone number.

(information for the carrier and the delivery person in the event of a problem or making an appointment for delivery).

Thanks for your understanding.

End of June 6, 2020 update

Mise à jour du 16 Mars 2020 à 3 h06

 

Given the scale of the current health crisis (Coronavirus - COVID-19) and the total or partial closure of certain borders

by certain countries, we regret to announce that we can no longer sell outside of France,

to counting from this day the packages which risk arriving much too late or not at all.

Of course when the situation returns to normal, we will be pleased to inform you.

 

Take good care of yourself.

 

Update from March 12, 2020 at 7:00 p.m.

 

Information available on Colissimo entreprise

 

 "As a result of the Coronavirus crisis, air traffic is severely disrupted.

As passenger traffic is greatly reduced, airlines react by reducing frequencies or even canceling flights unexpectedly.

Given these elements, our teams act daily to ensure the flow of flows.

On the other hand, Colissimo is no longer able to guarantee deadlines and compensate in the event of late delivery after the deadline.

This measure takes effect from Thursday March 12, 2020 and is valid for any destination outside Europe and on Italy which,

taking into account the containment measures, is no longer able to meet its delivery time commitments. "

 

 

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Updated March 10, 2020

Information transmitted by Mondial Relay

 

"To date, we scrupulously follow government recommendations and decisions

and our activity therefore continues normally on all our sites as well as

our deliveries to our Points Relais® Partners."

"At this stage, every precaution to limit the circulation of the virus is taken"

Information transmitted by Colissimo entreprise

"In the context of the Coronavirus (Covid -19) epidemic in Italy,

our Italian delivery partners ensure delivery to all areas;

however, they adapt the delivery methods to avoid any spread.

Italian Post favors delivery to letter boxes,

making it impossible in this case to collect the recipient's signature.

In case of delivery failure, she places a notification in the letter box

to explain to the recipient how to collect their package.

For the "Colissimo Europe" delivery offer, our partner BRT Bartolini

equips its delivery staff with gloves and disinfectant gel to continue

to ensure home delivery with signature.

This exceptional situation can occasionally lead to delivery delays. "

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UPDATE February 27, 2020

 

 

COVID19 INFORMATION (CORANOAVIRUS)

information from the French Post Office for companies.

"Due to the Coronavirus epidemic (Covid -19), Colissimo is experiencing delivery difficulties in certain regions of Italy.

For packages relating to the "Colissimo Europe" delivery offer and destined for the postal codes below,

our Italian delivery partner will return the packages to the sender until the security measures are lifted.

CASALPUSTERLENGO : 26841

SENNA LODIGIANA : 26856

SOMAGLIA : 26867

ORIO LITTA : 26863

OSPEDALETTO LODIGIANO : 26864

LIVRAGA : 26814

CASTIGLIONE D’ADDA : 26823

CASTELGERUNDO : 26844

MALEO : 26847

MELETI : 26843

TURANO LODIGIANO : 26828

SECUGNAGO : 26826

BERTONICO : 26821

BREMBIO : 26822

TERRANOVA DEI PASSERINI : 26827

CODOGNO : 26845

SAN FIORANO : 26848

FOMBIO : 26861

CASTELNUOVO BOCCA D’ADDA : 26843

MACCATORNA : 26843

SAN ROCCO AL PORTO : 26865

CASELLE LANDI : 26842

GUARDAMIGLIO : 26862

CORNO GIOVINE : 26846

CORNOVECCHIO : 26842

SANTO STEFANO LODIGIANO : 26849

VO’ : 35030"

  

END OF UPDATE February 27, 2020

 

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Update of 2/9/20

No delivery disruptions encountered

Colissimo delivery

Delivery observed within 48 hours (working days) for mainland France

Mondial Relay

Delivery noted for metropolitan France between 2 and 3 days

Delivery for Belgium in 4 working days

 

End of update on 2/9/20

Due to the current strike movement in France,

some deliveries may be delayed.

Risks of disruption for parcel delivery in PARIS

We strongly advise you to choose the carrier La Poste Colissimo for PARIS and the Paris region

Note that we did not encounter any disturbances with:

LA POSTE COLISSIMO
(deadlines that we found 48 h working days for France)

MONDIAL RELAY
(Deadlines that we noted: example for England a parcel took 5 days)